Other Payment Options

Whether you prefer an automatic bank draft, mailing your payment, talking with someone face to face, or paying by another method, the City of Longview offers several convenient ways to pay your monthly utility bill. 

Customer Account Protection

  1. The City of Longview Water Utilities Department complies with the Federal Trade Commission (FTC) Red Flag Rule legislation regarding the security of its water accounts and the protection of its customer’s personal information against potential theft or fraud. A Red Flag refers to a pattern, practice, or specific activity that indicates the possible existence of identity theft.

    For this reason, you may be required to show your personal identifying information or other vital supportive documents, while opening an account, transferring water service, accessing account information via phone or closing your water account.