Hours and Contact Information

Office Hours
Lobby and Drive thru: 8:00 a.m. to 5:00 p.m., Monday – Friday

Night Drop Box is available for afterhours payments.

The City of Longview observes the following holidays: New Year’s Day, Dr. Martin Luther King’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving (2 days) and Christmas (2 days)

Mailing Address
City of Longview Water Utilities
P.O. Box 1952
Longview, TX 75606-1952

Physical Location
City Hall
300 W. Cotton St.
Longview, TX 75601

Phone numbers
Water Utilities: 903-237-1030
Water Utilities Fax: 903-237-2722
After Hours and Emergency: 903-236-3030
Sanitation: 903-237-1250