Operations Support Bureau

The Operations Support Bureau is supervised by Captain Russell Washburn. The bureau is organized into several sections with a common mission, to provide support for each of the individual bureaus and divisions of the department as well as meeting the specific needs of customers outside of the department.

The Operations Support Bureau is comprised of the following sections:

• Support Services Division
• Criminal Investigations Division
• Public Safety Communications
• Fleet Services
• Crime Analysis

The Operations Support Bureau is supervised by Captain Russell Washburn. Captain Washburn began his career with the Longview Police Department in April of 1993, as a Detention Officer. He worked as an Operations Clerk before being sworn in as a Police Officer in January of 1995. During his career, Captain Washburn served as a Patrol Officer, an Operator on the SWAT Team, a member of the Bicycle Team, Uniformed Crime Investigator, and a School Resource Officer.

Captain Washburn was promoted to the rank of Sergeant in October of 2002 and served as a Patrol Sergeant, School Resource Sergeant and Criminal Investigation Technical Investigations Section. He also supervised the Reserve Officer Unit, Bicycle Unit, and served as a Sergeant with the SWAT Team.

In 2015, Captain Washburn was promoted to the rank of Lieutenant, and he was appointed to the Office of Professional Standards.  In 2019. He was promoted to Captain of the Operation Support Bureau.

Captain Washburn has served on the Meritorious Conduct Board and the Applicant Interview Board. He has been nominated for Rookie of the Year and Supervisor of the Year. Captain Washburn holds a Master Peace Officer Certification, and is a TCOLE Instructor. He received his Bachelor’s Degree from Stephen F Austin State University in 2002 and his Master’s Degree in 2020.