Tips for Calling 9­-1­-1 From a Wireless Phone

Here is a helpful list of tips for calling 9-1-1 from a wireless phone:

  • If driving a car, pull over. Do not put yourself or others at risk to make a call.
  • Know your location. Give the address, or use landmarks, crossroads, or a mile marker to tell your location.
  • Know your phone number. Memorize your cellular phone number. Write it down in an easy to find location before you need to call 9-1-1.
  • Briefly state your emergency. Seconds count! You may need to be transferred to the appropriate responding agency.
  • Don't hang up. Be ready to give details, confirm information and follow instructions that could save a life.
  • Stop accidental calls. More than half of wireless 9-1-1 calls are accidental. Always keep your keypad locked!