AlertWorks Notification

The City of Longview Water Utilities would like to make you aware of a customer service enhancement called AlertWorks. AlertWorks is an automated call feature that will allow courtesy phone calls to be made to customers about past due reminders prior to account deactivation and water disconnection. To ensure you receive these important notifications, please contact the Water Utilities department during normal business hours at 903-237-1030 to update your utility account with your current local phone number. You may also email your contact information to There is no charge for this service.